Privacy Policy

English version. Where the two versions differ, the Chinese version prevails.

1. Introduction

The LumiPath Store (shop.lumipath.cn) is operated by SOLOMCN GLOBAL LIMITED (星路環球有限公司), a company incorporated in Hong Kong (Business Registration No. 81215400, registered address: Unit E19, 2/F, Koon Wo Industrial Building, 63-75 Ta Chuen Ping Street, Kwai Chung, Hong Kong), which is the controller of your personal information. This policy explains how we collect, use and protect your personal information when you browse product pages and buy Products.

2. Information We Collect

2.1 Information you provide

• The email address entered at checkout;
• Your name, order number and description when you contact support.

2.2 Information collected automatically

• Device data: IP address, browser type, operating system;
• Usage data: access time, product pages viewed;
• Cookies needed to keep the checkout session and prevent fraud.

2.3 Information from third parties

Our payment provider returns the payment result, payment method type and risk signals. We never receive your full card number.

3. How We Use Information

• Processing orders and sending deliverables to your email;
• Handling refunds, re-delivery and support requests;
• Detecting and preventing fraud, abusive chargebacks and misuse;
• Improving the Store's reliability and experience.

We do not send marketing email unrelated to your order.

4. Information Sharing

• With the Merchant who sold the Product, limited to what delivery and after-sales require (email, order number);
• With payment and email service providers, limited to what payment and delivery require;
• Where required by law, or to protect our rights or those of others;
• Otherwise with your consent.

We do not sell your personal information.

5. Security

• HTTPS across the whole site;
• Deliverables stored privately with time-limited access links;
• Internal access control and regular security review.

6. Retention

Order and delivery records are kept for the minimum period required by law or until your support request is closed. You may ask us to delete records tied to your email at any time; records needed to handle a chargeback or dispute are kept until it is resolved.

7. Your Rights

You may access, correct or delete your personal information, or withdraw consent. Contact us below; we reply within 15 business days.

8. Cookies

We only use cookies required for the checkout session and fraud prevention, and no third-party advertising cookies. Disabling cookies may prevent you from completing a purchase.

9. Minors

The Store is intended for users aged 18 or over. We do not knowingly collect personal information from minors and will delete it if discovered.

10. Updates

This policy may be updated from time to time. The current version and its date are published on this page.

11. Contact Us

• Email: support@lumipath.cn
• Operator: SOLOMCN GLOBAL LIMITED (星路環球有限公司), a company incorporated in Hong Kong, Business Registration No. 81215400
• Registered address: Unit E19, 2/F, Koon Wo Industrial Building, 63-75 Ta Chuen Ping Street, Kwai Chung, Hong Kong
• Phone: +852 6167 3447

12. Governing Law

This policy is governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, including the Personal Data (Privacy) Ordinance (Cap. 486). Any dispute arising from this policy shall be submitted to the non-exclusive jurisdiction of the courts of Hong Kong.